Local Offer Terms of Use

This information explains the Terms of Use for the

West Sussex County Council has a duty to deliver the Local Offer. The Local Offer website is delivered using a product created by FutureGov Ltd. This product stores and processes the Local Offer information, supplied by West Sussex County Council.

By using the site, you confirm that you accept these terms of use and that you agree to comply with them.

FutureGov and West Sussex County Council take no responsibility for any information, advice or services given through the service providers listed. All information, advice, services and external websites accessed through the Local Offer tool is at the user’s own risk.

If you have any other questions or concerns about your privacy when using the Local Offer tool, please contact us at

Terms of Use

FutureGov and West Sussex County Council takes no responsibility for any information, advice or services given through the service providers listed. All information, advice and services accessed through the Local Offer tool is at the user’s own risk.

Information provided on the Local Offer tool has been verified by service providers where possible, is kept up to date where possible, and is regularly updated by West Sussex County Council. However, we take no responsibility in the event of out-dated information leading to indirect, incidental or consequential damages.

No Reliance on Information

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Any information, advice and services accessed through the Local Offer tool is at the user's own risk and cost.

We assume no responsibility for the content of websites linked through our site. Such links should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We will not be liable for any loss or damage that may arise from your use of them.

The information on this website is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content accessed on or through our site.

Local Offer Privacy Notice

The West Sussex Local Offer will use your personal data to enable you to create an account. If you are a service provider you will need an account to be able to add and update information about your service and/or events. If you are a parent, carer or professional supporting families you will need an account to save your Pinboard or comment on services on the West Sussex Local Offer.

This personal data will be processed in accordance with the Data Protection Act 1998 and any subsequent replacement legislation, and in accordance with the General Data Protection Regulations.

The Legal Basis for Processing Personal Data:

We process personal data because it is necessary in order to comply with the Authority’s legal obligations and to enable it to perform tasks carried out in the public interest

The personal data collected will not be shared with anyone outside of West Sussex County Council or FutureGov Limited the data processor. However, Futuregov uses third party tools which your data may pass through. Futuregov has listed all third party integrations on their Futuregov Privacy Policy page.

Personal data will not be retained:

(a)   for longer than necessary in relation to the purposes for which they are collected (for as long as the functionality of the Local Offer website exists);


(b)  if you contact us ([email protected]) and ask us to remove your personal data from the website.

West Sussex County Council is registered as Data Controller (Reg. No. Z6413427). For further details and information about our Data Controller, please see www.westsussex.gov.uk/privacy-policy.


Cookies are small text files stored on your computer when you visit certain web pages. The Local Offer tool uses cookies to improve your experience by:

  • Keeping a reference to your own pinboard and keeping track of what services you have added or recommended
  • Storing encrypted information related to your account when you login in order to ensure you remain logged in and benefit from the full features of the website.

We recommend leaving cookies enabled in your browser to ensure your interactions with the website are saved.


We regard any information you share with the Local Offer tool as private and confidential. We place controls over our employees’ and subcontractors’ access to internal data and ensure that your data is never seen by anyone who should not see it. All of our employees and subcontractors are bound to our information security policies regarding the handling of confidential customer data.

Limitation of our liability

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take note of any changes we make, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. We do not guarantee that our site, or any content on it, will be free from errors or omissions.