Independent Lives


Independent Lives provides a range of support for families and carers of disabled children to enable them to lead full, active and independent lives. Our core work focuses on providing a Direct Payments support service.

What we do:

  • Direct Payments Support Service - trained advisers provide one-to-one support and home visits to help you manage your Direct Payment and recruit and manage Personal Assistants.
  • Information and Advice - trained advisers provide support, advice and information via phone, text and email.
  • Independent Payroll Service - administering your payroll, handling all procedures relating to tax, national insurance, sick pay, maternity pay, tax credits and student loans. The 4-weekly fee for this service is £22.50 (+ VAT).
  • Banking Administration Service - processing your Direct Payment through a dedicated bank account we set up for you and hold on your behalf. The 4-weekly fee for this service is £33.17 (+ VAT).
  • Recruitment Solutions - helping you to recruit Personal Assistants. The weekly fee for this service is £3.00.

Our users say:

"Independent Lives consistently provides a high quality service with excellent customer service. I come into contact with many service providers but Independent Lives is certainly the best!"

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Age Range: 0–100

Wheelchair Accessible?

Free to use?

Contact Details

08456 012 399

01903 219 482

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For more information, and to read about how to access this service, visit:

Local Offer webpage

Southfield House, Ground Floor,
11 Liverpool Gardens,
BN11 1RY


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